Chapter FOUR
From Benefits Provision to Workforce Value
The workforce risks organisations are most concerned about are increasingly about the future.
The Finding
Rank the loss of key talent and skillsets among their top three workforce challenges.
THE FIVE LEADING WORK FORCE CHALLENGES
01
Loss of key talent & skillsets
02
Failure to evolve skills in line with digitisation & AI
03
Increased competition for high-calibre talent
04
Lack of adequate succession planning
05
Shortage of specialised & niche skills
WHAT THIS TELLS US
These are not simply recruitment issues.
They raise a bigger question: whether organisations will have the capability, capacity and critical knowledge needed to deliver their future strategy.
Technology and AI are changing skills requirements. Competition for talent and succession pressures can compound the impact of losing critical people and capabilities.
When essential knowledge is concentrated in a small number of individuals, retention becomes an organisational resilience issue.
THE RESILIENCE GAP
The resilient organisation is not the one that can predict every skill it will need. It is the one that can continually build, access and adapt capability as business needs change.
WHAT TO CONSIDER
Identify future critical capabilities
Start with the organisation's future strategy and identify the people, skills and capabilities needed to deliver it.
Understand talent dependencies
Know which skills, roles and relationships would be hardest to replace and where succession is weak.
Build capability before it becomes urgent
Connect reskilling, development, succession and AI readiness to workforce planning.
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